RE
Rentokil Property Care
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Urgent site visit to Worthington WTW
A reactive job was raised to pick up a mouse that was in a trap/under skirting boards in the kitchen at 18:27, this job was logged with the helpdesk, however we still had to wait until 11:15 the next day for attendance. Upon calling for an update the phone was hung up, i then called a second time, was told I would get a call back with an update, that didn't happen. Id like to note standard service from Rentokil is good, however the way this issue was handled wasnt.