Jo-Ann Stores
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Charged double for my order
I placed an order online with Joann's Fabrics. My credit card was charged for the full amount of purchase. It is now day 10 after my purchase and Joann's has charged my card for three individual shipment amounts, while HOLDING my original payment in full. After 10 days and no delivery, I contacted customer support to be told that they will escalate the charge problems to the "people upstairs" and I should "hopefully" have a resolution in the next 3 to 5 business days. Bottom line: If you can't afford to pay for your order twice - and then wait for the refund of the original hold - DON'T ORDER FROM THEM.