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Living in the north, I’ve never heard of Wheels until this purchase. Happy with the service, best price I had seen after searching the internet and local stores. Delivery was quick and I’ll definitely consider wheels in future!
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Awful business, will never buy anything from Infinity again. Ever. My wife visited infinity - not knowing anything about biking whatsoever - with a view of treating me for my birthday. Infinity convinced my wife to buy one of their most expensive overpriced helmets and reassured her that if it wasn’t right she could “take it back”. I give the helmet 12hrs after she picked it up and knew it wasn’t the one I wanted so she said let’s take it back today (still within 24hrs of buying it). We drove 30 minutes to get there and were met with the guy behind the counter telling us NO REFUNDS - due to safety policy on helmets. This is a joke - we’ve not even open the box!!! The only return option is to exchange it for in store vouchers which I don’t think is fair at all. In the end we came away - unable to get it changed and paid over the odds in the first place. I will never spend £1 with this business again. Took advantage of my wife and her intentions and then offered a fellow biker no support at all. If this was any other business like GetGeared or online sportsbikeshop - I’ve checked their policies and they would have refunded us. The only benefit I see in thos experience is: 1 - I will now keep an eye out /look forward to hearing about infinity folding in the next 5 years. 2 - when I spend £1000 on new boots/gloves/jacket/pants for summer I’ll make sure it’s at getgeared on interest free credit. It will not ever be at infinity. I also look forward to everyone asking me when I’m out riding about my new helmet because it will give me another chance to tell them not to spend money at infinity.