Jo-Ann Stores
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I received a singer HD sewing machine…
I received a singer HD sewing machine for Christmas. The machine was defective,the bobbin threading part wouldn’t engage so I was unable to fill the bobbin..We took it back to the store and the clerk tried to say it was because the thread was a heavy duty thread,which made no sense…anyhow she put on a lightweight thread and it still didn’t work. We said we wanted to return it and get our money back,she told us that wasn’t their policy, all the while she was standing under a very large sign that said that it was their policy. We pointed that out to her and she said that was an old sign from years ago and no longer their policy. We would love to buy locally but with service like that, it just doesn’t work.