Warner Leisure Hotels
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Drop in standards
After spending quite a few years visiting Warners Hotels, our recent visit, although nice was definitely a drop in standards. We visited Alvaston Hall Hotel, which we have stayed at over ten times before. The entertainment was first class I have to say, along with the staff. However, yes the cleaning side had dropped but for me the food had dropped in standards. There was NO MARMALADE at breakfast, not a big ask and definitely has always been available other times we have stayed. There was a definite drop in the standard of meals too. The prices have gone up but the standards gone down, I suggest those in charge need to come and have a look at what customers want. People will start to look elsewhere if this is not looked into.