Lloyds Banking Group PLC
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Disgusting treatment of people with a disability
Complaints reference number 16511994 Through no fault of my own I am in receipt of universal credit A serious mistake made by Lloyds Bank has left me £145 out of pocket. My next payment is due on the 24th of November. Because of Lloyds Bank I am left with £30 until that date. I have degenerative arthritis is my lower back and also Aspergers. Lloyds Bank have offered to compensate me £50 for my troubles. They have admitted that that they have refused to take my application for a subject access request. During telephone conversation have hung up on me. On one occasion they pretended that they took my request for subject data when in fact they did no such thing. Lloyds Bank are also aware of the fact that I was racially discriminated during a visit to their branch by their staff members. During a telephone conversation with a so-called complaints manager yesterday I was subtly encouraged to accept the £50 compensation award because I was desperate. I think the offer is appalling I think the way Lloyds Bank have treated me is appalling. I have mentioned to Lloyds Bank that the situation they have left me in as left me no option but to borrow money from a loan shark in order to survive until my next payment. I am in a desperate situation I need some help immediately. UPDATE NOV 9 During the last weekend I had to make a decision and whether to buy food or top up my gas and electric metre. The treatment received this for from Lloyds Bank had left me feeling extremely depressed and suicidal. I know have a network of support around me me to help me through this dark time. I am asking. MUMSOOR CHOUDHURY the the investigating officer to please remember how you're flawed decision can have a detrimental effect on a person's physical and mental well-being. It has been suggested to me buy an Insider have Lloyds Bank that. MUMSOOR CHOUDHURY did not follow the correct procedure well conducting the investigation into my case. I will now be urging members of the public( especially those with a disability) to support me in the near future) to join me in a one day protest to be conducted outside Lloyds bank on Stratford Road Sparkhill Birmingham. I will reveal the date soon. Lloyds Bank need to be reminded about their advert concerning people with disabilities. having a disability does not equate to being stupid. We are human beings we have rights too and we are determined not to be ignored. I am willing to release all the telephone conversations which I have had with Lloyds Bank concerning this and other concerning topics to any Media institution. Please count telephone conversation recorded accounts will portray an in-depth insight into how Lloyds Bank really treat disabled people.