Bord Gáis Energy
Read all reviews for Bord Gáis Energy →
Frustrating and Dismissive Customer Service
The customer service experience was incredibly frustrating. They promote rewards in the "My Rewards" section with promo codes that don't work, and instead of fixing the issue, they expect customers to contact Ticketmaster themselves to sort it out. It’s unreasonable to make customers jump through hoops for a reward that’s supposed to be a perk. The customer service agent was unhelpful and dismissive, insisting, "the codes are correct on our end," without offering any real solution. This level of service is truly disappointing and reflects poorly on the company.