Sheryl

Sheryl

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Sheryl

OZ

Ozzi Home

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1 out of 5 stars

Very confusing ordering process

I just ordered the ozzi heat heater and when it went through at the end instead of paying $79 for the heater I was also charged for expedited delivery, warranty extension And a remote which I did not tick that I wanted. I assume in the pages and frustration pages of more offers before you can finally hit complete order there is somewhere I should have clicked no no and no. I have now emailed their support and the ozzi home shop to either amend or Cancel my ad. I cannot afford the $132 I have been charged and being a pensioner I was sucked in by thinking I could save on electricity bill. I find it distressing that in our current economic strains this company is doing everything they can to squeeze more dollars out of people by confusing the order process. I sincerely hope I will get a response to my emails and a refund but on reading some reviews (which I should have done first) I am quite worried that I have lost my money.