customer

customer

Member since Invalid Date
2
Reviews
1.0
1 out of 5 stars
Average rating

Reviews by customer

LE

Lebara Mobile (UK)

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1 out of 5 stars

Customer service is the worst

Our customer service experience has been unsatisfactory. Following the porting of four numbers two weeks ago, we have encountered a significant issue. We understand that this problem may be affecting multiple customers. The majority of incoming calls are not connecting, with callers receiving a message indicating that the number does not exist. Despite our attempts to obtain a resolution, we have not received a definitive answer or a solution. We were promised follow-up calls and emails from supervisors, but these have not materialized. I email the team that replied on here and still dont hear anything...

LY

Lyca Mobile UK

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1 out of 5 stars

Stay well away. Rubbish Network

Stay well away. Reception is poor. Customer service doesn't help. They took the complaint. Told me they would deal with it but won't revert back. Called following day to chase and no record of complaint due to associate failed to get all details. Left again within 4 days and no refund. Also asked to complain via email and no one has even acknowledged receipt