Lebara Mobile (UK)
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Customer service is the worst
Our customer service experience has been unsatisfactory. Following the porting of four numbers two weeks ago, we have encountered a significant issue. We understand that this problem may be affecting multiple customers. The majority of incoming calls are not connecting, with callers receiving a message indicating that the number does not exist. Despite our attempts to obtain a resolution, we have not received a definitive answer or a solution. We were promised follow-up calls and emails from supervisors, but these have not materialized. I email the team that replied on here and still dont hear anything...
