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Excellent customer service
I ordered quite a few items in Sonoma Oak from this company via the Debenhams website, in future I will order directly from Berkfield. The quality of the items was satisfactory for the price however I needed to return and have a refund for some of the items. I dealt with Holly and James from Berkfield who immediately processed the refund request and escalated the matter to Debenhams when they had not issued the refund, I then received the refund from Debenhams.