Ian

Reviews by Ian

EW

EWT Water

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Jul 8, 2024

Appalling service and difficult to get hold of

Water softener still excellent and does a great job but every year have problems in getting my annual service appointment which gets put further and further back each year so I am paying much more and don't get refunded for these excess months' payments. This year it has taken over 6 months to get my annual service booked and I am still awaiting the refund of excess premiums. When I call, the line cuts off at just over 4 minutes and on the odd occasion that I manage to speak to someone they promise that somebody from the accounts team will call back within 24 hours and they never do. What a shambles, sort yourselves out EWT

Marco Pierre White Restaurants

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Jun 25, 2022

Wished we hadn't bothered going

Been today for a meal for two from the set menu with Prosecco. Service very slow to start which I accept as it was busy. Placed our order for food and drink and waited nearly 20 minutes for our drinks to arrive. Shortly after drinks arrived our main meals arrived before we had even had our starters and the sour dough bread that we ordered in addition never turned up at all. Once we had finished our starters, our main courses quickly arrived, it looked and tasted like they had sat there since they brought them out the first time. Steak was very poor as were the chips too. My wife's crab cake was so dry. We last ate here a few months ago and the meal was poor then, which is why we thought that we would give it another try, sadly we won't be giving it another go as there are much better restaurants in Birmingham that are more deserving of our custom.