JO
Jo-Ann Stores
View company profile →
Beware mail order
Beware mail order. I placed a large order for flannel fabrics. It took a long time to do this because you have to scroll endlessly through their website to find anything that is actually in stock. Once I placed the order and paid (including the $7.99 shipping), I was informed that almost all of my order is cancelled due to lack of availability. I would NEVER have paid the $7.99 shipping for just the few items that will come. Very annoying, and no opportunity to cancel the whole order. I will ask for adjustment of shipping and update when I hear. Joann needs to manage their e-commerce site! Whoever is responsible for managing the site should be terminated and they should hire someone who knows what they're doing.