Lyca Mobile PL
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Terrible Customer Service Despite 8…
Terrible Customer Service Despite 8 Years of Loyalty I’ve been a loyal Lyca Mobile customer for the last 8 years, but my recent experience with their customer service was shocking. I called for help registering my eSIM because every store I went to couldn’t complete the process. When I finally reached a customer service agent, he was completely unhelpful. I even mentioned my long-standing loyalty to the company, hoping for a little extra support, but he just rushed me off the phone. I asked him to speak with the store staff to guide them through the registration, but he refused, saying he couldn’t wait and had to end the call. His unwillingness to help was clear, and I was left with no solution despite nearly a decade with Lyca Mobile. This was by far the worst service experience I’ve had, and it makes me seriously reconsider staying with them. Terribly disappointing.