lululemon.uk
Read all reviews for lululemon.uk →
Appalling customer service
Appalling customer service. I’d never order from this company again. Faulty sports bra (clasp broke after three months). Spent nearly two weeks trying to get a response from customer service. Was eventually offered a voucher!!! For a £50 sports bra that lasted less than three months. I can’t think of any other company as bad as this for customer service. When I had a problem with one of their competitors, the item was replaced immediately. Lululemon made me feel as if I’d broken the item myself and then had to jump through hoops to be offered a gift card. I’ve written to head office and, unsurprisingly, had no reply. Avoid. I’ll never buy from them again.