Hazelton's Canada
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WORST COMPANY EVER
WORST COMPANY EVER. DO NOT USE THEM FOR ANY REASON. If I could have the option of picking no stars, I would. This is literally the absolute worst company I have EVER dealt with. We placed an order last week for delivery on Friday, the 8th. We received an email on Friday stating that the order had shipped and was out for delivery. At 9pm on Friday, the recipient had not yet received the basket. We tried calling, but there is no option to discuss your order by phone...only to place a new order (which, by the way, doesn't get answered either...we tried!) So we send an email to customer service (which is non-existent) and received an autoreply saying an agent would be assigned. About two hours later, we received an email reply stating the order had been delivered, which was a lie. NO DELIVERY HAS BEEN MADE YET. Over the course of the weekend, we have sent countless emails and left numerous messages but not a single response has been received and the basket has STILL not been delivered. This morning at 9am, I opened a "chat" window on their ordering website. When I received my place in the queue AT 9:01AM, it stated there were 7 ahead in the queue. It is now 1:26pm and I am still in the queue with 2 ahead which is the status I have had for over 2 hours. STILL NO BASKET HAS BEEN DELIVERED. NO PHONE CALL RETURNED AND NO EMAIL RESPONSE RECEIVED. THIS IS THE ABSOLUTE WORST COMPANY EVER. DO NOT EVER ORDER FROM HAZELTONS.