JS

JS

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by JS

HI

Hilton Car Supermarket

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1 out of 5 stars

AVOID AT ALL COSTS. WORST CUSTOMER SERVICE EVER.

The worst customer service I have ever received. The car I bought had two issues, the person I dealt with assured me these would be resolved easily and all covered by warranty. I am now months on and have been emailing and phoning daily and am yet to have my issue resolved. At every stage I am promised a call back and never receive one. Each time I eventually get through to someone they assure me it is all about to be sorted and then I wait and it isn't. I have spent months trying to get a simple issue repaired and paid for and they couldn't care less about their customers, as soon as you have left the building you are on your own. I have emailed the CEO directly and he has ignored and never responded. This is dealership that shells terrible cars in bad condition and then leaves you to solve the mess yourself. Avoid at all costs. The most useless company I have ever dealt with.