Princess Cruises
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Negligence With Intent To Harm
Absolutely the worst experience of our lives. We were denied boarding three times and only allowed on the ship, 5 minutes before departure, under threat of "forced disembarkation" because Princess's totally incompetent "Agency" that provides Visa requirement information to the ship staff had information that was wrong and completely out of date. Princess which is owned by Carnival and renown for their record of environmental destruction dating back to 2014 is a Lawyered up hostile organization that thinks nothing of destroying your vacation or refusing to refund or compensate you for anything related to their own criminal or negligent behavior. They'd rather spend thousands of dollars in legal fees then admit their mistakes and offer justifiable compensation. Don't be taken in by the more then sweet sounding reservation people. This organization, led by a Harvard MBA who I suspect never took a class in Management is totally indifferent to service quality and totally focused on cover up and avoidance or responsibility for their own actions. Dec 4, 2018, 16 day cruise to South America.