Urang Property Management Limited
View company profile →
Wouldn’t even give 1 star
Wouldn’t even give 1 star! In my 4 years of experience with Urang. This property management company are shockingly awful. DO NOT USE THEM. These 5 star reviews (saying that the 1 bad reviews are fake) are ironically fake themselves. For starters, the only lift in our building has been broken and not worked for a over year, and for over 2 years my letter box has been broken, left gaping open on a main road leaving my mail vulnerable to theft. I exchanged over 10-20 emails regarding this over the space of a year+ and it was screwed closed with a screwdriver, meaning I go downstairs from the top floor with a screwdriver in hand to manually unscrew and screw back up to collect my mail. For 2years. It’s a joke. I sent photos clearly showing the issue - replace the lock, they eventually sent someone to check and he just reported exactly what my email with same photo, and all my further emails were ignored after that. Landlords and tenants have to hound and harass Urang to get things even acknowledged - and clearly never fixed. At best they respond to your email, drag it out for as long as possible, and if you’re extremely persistent (which realistically no one has the time for) they might send someone over to look at it, play around with some things and never return. Then they will drag it out even longer. I’ve worked in property management myself and there is absolutely no excuse for this level of negligence and unprofessionalism, shifting responsibility between new and different names - Ombudsman need to launch a serious investigation into them. Staff at Urang should be ashamed, you have ONE JOB. Why is it so hard given the amount of money you’re taking in????