Mobile Phones Direct Ltd
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Worst people ever to deal with
Worst people ever to deal with! Called up to cancel my order and was told by the person who dealt with my call today that she will email the warehouse to cancel my order and issue refund! YET I have to make sure it was done so called back in the afternoon as no notification was received or refund YET was told that the customer service representative will email the warehouse! Come 4pm today had email from mobile phone direct that my order has been dispatched with new phone and contract! So called back once again to resolve but nothing same thing was told oh will let DPD and warehouse know to cancel it! Only to receive text message from 02 confirming my new contract has been sent and it’s active! WHAT THE HELL are you people that thick and stupid You can’t get it done or listen to the customer! Will never use mobile phone direct EVER AGAIN