Internet Electrical
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Absolutely fantastic
I'll always check reviews before buying from anyone new, and often skeptical with resellers with minimal feedback, but they had the item I needed, was cheaper than other resellers so I thought I'd give it a go. Firstly I rang to check the item was in stock, spoke to a lovely lady who confirmed it was, but explained they were having issues with deliveries due to courier strikes etc, she said she'd look out for the order knowing I was in need for a fast turn around and put it on a different courier. Stupidly I got a little carried away and put other items on the order only I didn't notice that one item wasn't in stock. I was called first thing the next day informing me of my mistake and that they were concerned as they knew I needed it in a hurry and asked how I wanted to proceed. They then went on to try desperately to find a courier in time who could ship some of the other items despite them being oversized for the chosen courier, they even had some guy in the warehouse making me special sized boxes! Quite honestly, I was stunned by the amount of effort they went to trying to fulfill my order before Christmas when a lot of couriers were struggling. I actually felt guilty and cancelled the oversized items as I really didn't want to cause so much fuss. Amazing service, hands down the best online purchase experience I can remember, the item arrived next day in perfect condition for less than other places too. Big thank you once again.