Darwin Homes Property Management
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MOLD MOLD MOLD
Service Request Original Date: 9/23/24 Current Date: 11/15/24 I requested a service request to address a soft spot on the kitchen that was due to a possible leak with the dishwasher. After some back and forth, Adoor sent someone out who took a look and said some tiles and the dishwasher needed to be replaced. On 10/29/24 a dishwasher was replaced but the floor was still soft and showing signs of mold. A tech arrived on 11/6/24 and pulled up some tiles and as you can see from the photos is covered in mold and rott. The tech said he was only approved to replace a couple sheets of tile and spray the affect area with mold spray. Then tried to scrap it up which he did a horrible job doing. The photo was taken after the scraping and spray. He then left saying he has to pick up his kid from school. Week ending 11/16/24. The tech came back to the house and tried completely more work but said he was only approved to replace the tiles and a small portion of subfloor under the dishwasher. Adoor said they were replacing 1 to 2 sheets of sub floor which conflicted with what Adoor approved. This same tech reminded me multiple times that he was not a floor guy and he would do the best he could. After having a conversation with Adoor. They said they would not be able to get a different tech out till 11/18/24. The house reeks of mold. We can't cook in our kitchen and have been confined to our rooms because of the smell. The company has no sense of urgency and will only communicate through email. Sometimes go days with no responses. I've taken multiple days off to be able to accommodate Adoor yet I've received nothing in response. Avoid Adoor property management. They will not assist you in a timely manner.