Housekeep
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Quality plummeted over last 6 months
Really good experience for a couple of years but last 6 months has been terrible. Regular cleaner needed to move her hrs to a slot that wasn’t convenient. They tried to get a replacement but the people they sent were awful. Either incredibly slow (one room and a wipe over kitchen surfaces in 2.5hrs), or fast but very careless. But it was the behaviour- ranging from last minute cancellations, to covering up breakages, to making moves on me. Just made it such a stressful experience Eventually we found one who did a reasonable job (though far slower than our original cleaner). He did two sessions and then took 6 weeks off. Housekeep have been no help in resolving and just say there’s a shortage of cleaners at the moment. Have decided to get our original cleaner back and move things round to try and make it work. But looking round for options to get an arrangement that works for us and for the cleaner It’s a shame as when it worked it was great