Yat Long Aidan Lee

Yat Long Aidan Lee

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1 out of 5 stars
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Reviews by Yat Long Aidan Lee

LL

Lloyds Bank Insurance

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1 out of 5 stars

Insecurity bank, someone can use your expired card to debit your account

In August 2024, I suddenly found an unrecognised transaction then I found a total of 30 fraud transactions (£10.47 per 3 months) (total amount £314.10) debited from my bank account between 16/5/2017 to 16/8/2024. After checking, someone had used my expired card (last 4 digits : 4211) & invalided security code in 2017 to debit my account continuously even though my card was expired in 2019, 2021 & one reported lost/stolen. Now, my current card number (last 4 digits: 4237) All these fraud transactions never show on my standing instruction or direct debit records. It is great risk to our customer that someone can use your expired card & invalid security code to debit/credit anytime as they like. I lodged a complaint to Lloyds Bank but they mentioned this was our customer to check all transactions correct all the time. They refused to admit their banking system failure and caused me to suffer loss.