Skipton Building Society
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Long term customer.
I have been a customer of Skipton Building Society for many many years now. Unfortunately in the last two years this building society has gone straight down hill. The amount of times I have phoned regarding a query and I am constantly given different information from the time before, the right hand does not have a clue what the left hand is doing. Skipton Building Society did admit to me when I raised a complaint that they do have a high turnover of staff. At one point I told a member of staff that once all my accounts had matured I would be taking my money else where just to be told by the staff member that this would be added to my account. Just shows you they are certainly not interested any more in looking after there long term customers. Bye bye Skipton Building Society I will not be doing anymore savings with you ever again.