Home Bargains
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Fined for using Home Bargains ATM..
On the 31st of May at 06.45 I called in at Home Bargains Penrith to use their 24hour ATM. I withdrew £10 and left at 06.50. A full 5 minutes. On the 4th of June I received a Parking Charge Notice for £100. It informed me that there are parking notices around the carpark stipulating the parking conditions. I returned to Home Bargains Penrith to check the signage. There is a sign at the entrance which you do not notice as you are driving. It invites you to read the signage displayed around the carpark. I did this and it took at least 5 minutes because of the lines of smallprint at the bottom of the sign. So, the gate was locked open and Home Bargains Penrith offer a 24 hour ATM service at which I conducted business which took 5 minutes. Had I read the signage it would also take 5 minutes. A fine would be issued for either event. I contacted ParkingEye, the private company responsible for managing the carpark and issueing fines and made an appeal against the fine declaring it to be unfair. The appeal was rejected. I tried to contact Home Bargains Head Office using their email complaints service but this just directs you to contact the company that issued the fine. I have also contacted my MP regarding the underhand way money is extorted from customers using the 24 hour ATM. I am waiting for a reply. So, be warned of this dispicable conduct and prevent another victim of this parking scam in Home Bargains Penrith. Sent from AOL on Android