Warner Leisure Hotels
View company profile →
Disappointing food
Eleven friends went off to Alvaston Hall for five nights. Lovely hotel in a lovely setting, very near to the lovely Nantwich. Apart from two members of the team, from the smaller al la carte restaurant, who need training in customer care and manners, the staff were wonderful. All of that said, sadly the food was lacking in every respect. Awful! You look forward to sitting down to dinner in the evening but we were repeatedly very disappointed. It appeared that the team were under staffed and under pressure. The team in the main restaurant were delightful and worked jolly hard but the food was lacking. As a group of friends we have stayed in many Warner hotels over the years but the food let this hotel down badly. That together with two extremely aggressive, defensive, poorly managed members of staff means that we will never book a Warner break again. Eleven regular guests with eleven bar bills that Warners will now lose because of our experience.