AP
Apex Car Rentals Australia
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Not happy bad service worst experience ever
We arrived at Cairns depot had car booked it was not available so had to downsize to car that didn't fit our luggage. Came back 20 minutes later and there was car type we ordered. On enquiring Jannelle refused our request to move us into the car we hired. Totally unprofessional no consideration for our needs to get what we booked.