Apex Car Rentals Australia
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I'd use them again - Recommended!
Only minor issue is pick up location at Sydney Airport as it's not at the terminal but next to the helicopter port - That said I believe they pick you up for free at the terminal and take you to the rental office. I was already in Sydney and had to get a taxi to the airport to pick it up. That is the only minor comment I have to make. I hired a Mitsubishi Outlander 4x4 for 35 days to drive up to Port Douglas and drop off at Cairns airport (again office is not at airport and same free bus transport deal) Emailed them via their web site with my pre travel/booking questions and a really quick reply from a guy called Dave in head office covering them all ...absolutely great service. So car booked and no payment actually taken as I pay on pick up - again this was great as it was booked months in advance. On pick up no pressure selling but calm and friendly answers to any questions - Many Thanks. Also, toll charges in Sydney area were no problem at all and no excessive handling charge (one off $4 day charge on day you use a toll road plus toll charge of course) which I thought took the fear out of using toll roads if I wanted to (and did on one day). The car met all my needs, 3 of us plus loads of luggage and no problems at all nor unexpected charges after handing the car back (though if the car is really dirty I usually wash the car and clean it out before handing back - no big issue but I do look after any car as if it were mine and after 35 days it did need a clean and it's no problem as there are many car cleaning ports around and a few $ well spent I think) - perfect. I'd use them again without question. Truly Recommended. Many Thanks to the team for a great service.