Dexters Estate Agents
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AVOID Dexters Richmond!!
AVOID Dexters Richmond!! they are only after money with no services! made an offer for a property and the offer was accepted the agent started chasing me for holding deposit (1 week rent) which I paid immediately to secure the property then he started pushing me to pay 5week's rent (deposit) and 6months rent in advance WITHOUT even sending me the tenancy agreement!! I asked why do I have to pay now, and he said it is a standard to pay before signing and told me I need to pay within 48 hours! I refused and quote the TDS and Dexters' website saying you should never pay before signing the tenancy agreement. Then, he stopped pushing me to pay however he never answers to my questions regarding to amend some terms in the tenancy agreement. No matter how many times I have addressed the issue, he still send me a tenancy agreement with a standard template without answering my request to amend some of the terms. Furthermore, after I paid the holding deposit, the property is still listed on their website and Rightmove! I asked them to take it down as it is what the holding deposit is for, they did not respond! Therefore I withdraw my offer and requested a refund of my holding deposit as they never taken down the property. Until now I still have not received my holding deposit back! I demand a refund of my deposit, please handle as soon as possible! AVOID Dexters Richmond!!!