SP
Spafinder
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Ordered a gift card online & never…
Ordered a gift card online & never received a confirmation email. I submitted a customer service request since the charge showed on my card - no response for 3 days. Followed up again and they issued a ticket (after 3 days!). A day later they replied that the issue had been resolved without contacting me at all. Had to contact the recipient and she ultimately found the gift card in her spam folder, but totally took away from the spirit of gift giving making somebody dive into spam, and customer service was non-existent.