PSA Finance UK Limited
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Awful company
Awful company. Will never use them again. Sold my car to a third party trader which meant PSA were given more money than the final settlement figure by the date paid. Called and enquired when I would be refunded the extra money paid. Was told initially that it would be refunded. They had also taken an instalment from my account after the settlement figure was paid. So they owed me more money. It took fifty minutes for them to sort it out, I kept being put on hold for ages only to be told by a very incompetent customer service rep that I would be payed the monthly instalment back within seven to ten days. When asked about the refund for the overpayment from the third trader they said I wouldn't be receiving that because the 'Robot' in the system has closed my account down. I asked to speak to a supervisor and tried to get him to admit they had defrauded me. He said the words 'admin error' and 'accident' but in no way would admit that they weren't going to pay me back the overpaid monies from the third trader settlement. They owe me £408.08 and had said they will only pay £255.98 of it. I can basically sing dixie for the rest of it. Shysters, fraudsters and charlatans! USE AT YOUR OWN PERIL.