VOXI Mobile
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No service and the worst customer service of all time
One star is not deserved - simply facilitates the review. Having trasnferred to Voxi in mid December there was an initial issue with the data allowance but once this was fixed i lost cel service. After numerous "chats" to many agents they decided to disconnect and reconnect the service. Almost a month later it has still not been reconnected. I have wasted HOURS of my time following up - each time I was told to wait 24 / 48 or 72 hours. Now I have been told that they cannot find my number. I would have given up this quest long ago had I not needed the PAC for the number I have had for over 25 years. I raised a complaint which they directed to Vodafone and subsequently received an email explaining it needed to be raised with Voxi. So I have raised another complaint and they will only register this if I provide an active number to call - which I do not have. This has been a total waste of hours of my time and extremely frustrating CISAS will not get involved until 8 weeks has lapsed since the complaint was raised. I certainly can't wait 8 weeks So the message is do not risk transferring your number to Voxi - they are totally incompetent...