IMO Car Wash
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Used the car wash today and opted for…
Used Long Eaton car wash today and opted for the £21 service. When entering the car wash I noticed the service I was getting was an entry level wax at £9. Obviously I returned to the vendor after the wash to ask why this was. His response was suspicious as he jumped straight out of his seat without any hesitation and insisted he made a mistake. Obviously I have no evidence this was intentional but to my thinking you’d at least check your system and question your mistake rather than own up without any prompting and give me the £9 back. The vendor then followed me back to the car and tried to explain that he’d been a manager and didn’t need to overcharge to make money. None of this was to me the way you’d handle a mistake of this nature. I asked how many more customers in a day does this happen to and I bet nobody gets a better service than they pay for. My advice is to check you are getting the wash you pay for if you use this site. I won’t be taking my car here again!