LL
Lloyds Bank Insurance
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They want me to wait 3 months to add a 2nd name to an account
I wanted to add my wife as a second name to my existing current account. I was told that we would need to travel to Bolton (a 30 to 50 minute drive away) and the next available appointment wasn't for 3 months. It seems they are withdrawing services from branches before they've worked out how to provide a workable alternative. I've raised a complaint - so we'll see how that goes. I've been with them for nearly 40 years - but this is a new low :-(