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Rakhee

Rakhee

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Rakhee

Hazelton's Canada logo

Hazelton's Canada

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1 out of 5 stars
Aug 17, 2020

Don't ever purchase from them! HORRIBLE

I would NOT recommend anyone ever use Hazelton.CA or any of their gifting services. We purchased a gift basket and additional edible arrangement for a friend who had to postpone her wedding. Firstly, the items were delivered WITHOUT A SELL BY DATE, and everything looked moldy or out of date. We could not even try it as there was not expiry date, so this is certainly in breach of their terms and conditions and health and food regulations. Secondly, the edible arrangements did not arrive, simply put they refused to acknowledge the order and fulfill it. How disgusting, they just took out money and never fufilled our order. Finally, their refund team didn't acknowledge proof sent of videos, pictures, or complaint itself, simply citing the following: 'Based on the images submitted for review, the chocolates can be safely consumed by the recipient, if they choose to do so, despite their mild discoloration; the chocolates are not "moldy". In some instances, the photo on the website may represent an overall theme which cannot be exactly replicated.' MY ADVICE, DO NOT PURCHASE FROM THIS COMPANY!!!