Water Babies
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Impossible to book a class
For about a month I tried to secure a spot in a Water Babies swimming class for my daughter. I sent three emails, none of which were answered. A month after my third email, I finally received an answer, saying that my email had been sat in their junk folder and the course requested had already been fully booked and they couldn't offer me a space as they operate on a first come, first serve basis. This is ridiculous, as it is not my fault no-one checked their junk folder. Moreover, I wonder which "email" they were referring to, as they should have had several emails sat in their junk folder. Since it is absolutely impossible to contact this company and book a course with them at a time that is actually convenient, I cannot recommend Water Babies at all and will therefore be booking swimming classes with a different provider.