edward

Apr 2, 2025

i purchased a skin cream

i purchased a skin cream, it was in a blue box on the picture and they sent me a completely different one it was in an orange box and was a different cream to the one i ordered! which incidentally i could have bought from my local chemist a 100m down the road for half the price! when i complained they said they had ran out of stock for the one i ordered so without asking me if the orange one would be ok they just posted it to me! then they came out with a jaw dropping statement and said that the brand may vary iv heard of the color may vary but not the brand mind you they said that was written in the smallprint!!..i asked for the right item to be posted or a refund,they refused both, citing that i should have read the small print!..to me this is just bad buisiness sense? just thought i would share this.