DLG LEGAL SERVICES LIMITED
View company profile →
Flight refund success
I had always paid a small amount extra on our house insurance for Legal Protection and so decided to ask DLG Legal services to act for us in relation to the cost of unfulfilled flights, incurred during the COVID crisis. (We had at the time booked flights with a third party and not direct with the airline, which meant we needed to come to agreement with this travel company regarding credits for our cancelled journey). It has been a long, and at times frustrating, process but our solicitor, Dusan’s, patience has paid off and our claim has been successful. He has at all times been extremely prompt to answer our questions on how the legal process works, and quick to follow up with the other party who seemed intent on avoiding and delaying the process howsoever they could. We are very grateful to Dusan and to his colleagues who worked on the claim initially.