Luki

Dec 25, 2021

Famous Defrag software

I bought their famous Defrag software and although I was happy with my purchase, a couple of things I very much dislike. - First of all, the software has no dark mode. Yes, the software that is supposed to run for HOURS, has no dark theme. Its mostly white. - Second, it does not know how to handle some files. Files that are being active written to or are being downloaded. Defrag just gets stuck at trying to move them, never actually completing them with 0% CPU usage. So you have to force kill the defragmentation software. That makes you worry about your data and system stability. - Next, their defragmentation modes are strange. Their names make no sense so I always kept looking up their definitions on their websites. They are: STEALTH, SPACE, COMPLETE/Name(or Access or Modified), SOLID/Complete(or Quick). They dont include simple descriptions of them in the software, you have to go to their website. So I click on my 1TB HDD and I click start. Fragmentation was 32%. By default it started SPACE. It had about 60GB free space. I left the machine running and returned like an hour later. The defragmentation was done. The fragmentation went from 32% to 36% .... I was confused. It failed at its basic task. Mind you I have no files bigger than 10GB. Apparently the default defrag mode is useless for me. This drive is used mainly for games so it should have all sorts of files. How is the user supposed to know that this mode does not care about big files? You provide no description in the software and the basic mode does almost nothing. How did it even increase the fragmentation? If I only want to defragment the fragmented files, which mode do I use? Also, your website describes these modes and their performance. The problem is they are separated into Solid, Stealth, Space and Complete-Methods. Where the heck does 'Solid/Complete' belong then? Why name it that way? - Lastly, their pricing model is awful for regular people. At the time of this review I had version 24. It costs 30€ to buy a license and its endless, except its only for version 24. They decide to slightly improve the software and bump up the version so you cant receive it as an upgrade and that makes your version obsolete. You have to pay 30€ for another version in order to received the updates. The thing is, THEY decide when to bump up the version, there is no guarantee you get years of updates. They nicely offer you the upgrade in your current version and tell you to pay for it. It's pretty lame to find out two months after your purchase that your version is obsolete and you need to pay another 30€ to get new features. I get that they need income for improving software but why not provide updates a couple of months from the day of purchase? So you get updates until you reach lets say 18months and then you can only use the version that was available at the time or pay the fee again to extend it for another 18months? I dislike this pricing model greatly. Im uninstalling this tool, since it has issue that wont be resolved unless I pay another 30€. I do want to thank this company for making many great free tools like ShutUp10++ or RegEditor that are very useful. I also own DiskImage tool from them but I havent used it much(although I should be making more backups). It however uses the same pricing model.