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Ty Mawr - Delays and Disappointment
We’ve been regular visitors to Ty Mawr for years and have always enjoyed the warm hospitality and beautiful setting. Unfortunately, our recent visit on Friday was a real letdown. Knowing how popular the place gets on a sunny evening—especially with the garden full of families enjoying the weather—we made sure to book a table for 7pm. On arrival, we were met with a queue stretching out the door. It wasn’t clear whether it was for the bar or to be seated, and only thanks to a helpful fellow customer did we figure out where to go. A lovely member of staff showed us to our table and explained the ordering process: either queue (now even longer) or use the QR code. We chose the latter, but after waiting 20 minutes, the app crashed. We weren’t the only ones having trouble—several nearby tables had the same issue. At that point, we gave up and left, which was a real shame. For a venue that seems to be well-staffed, it felt like an avoidable mess. One small suggestion: consider relocating the bar. It’s not a great first impression to have guests squeezing past a long line just to get through the door. We love Ty Mawr and want it to thrive, but Friday’s experience really missed the mark.