Europcar UK
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Absolutely horrendous..
Absolutely horrendous..! Rented a van to move home. Was let down last minute so had to rush around on a Saturday to find another as they close half day..! Europcar do not have a facility to cover the costs for this happening to customers. I had to wait 3-5 working days for my refund so I had to pay out for the other van doubling my costs…!