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Top class customer service and top class product - flip flops
I ordered my first pair of flip flops and was advised I would have them in 5 to 7 days. When I tracked them I didn't think there was any movement on the progress bar. I was actually terrified I'd clicked on a scam link to a bogus website. I emailed the customer services to query my order and expected due date for delivery. A fantastic person, Aria, dealt with my query with speed and efficiency and in the most polite manner (despite my curt query!!) Long story short, my flip flops had been delivered but I hadn't realised it as I had them delivered to my workplace and had been out of the office for 2 days. I was delighted to email Aria to advise her of same. The whole thread of communication from Aria has been nothing short of top class - the flip flops are absolutely 💯 gorgeous and I don't think they'll come off my feet for the summer. Only problem to solve now is what colour I'll buy next? 🤔 Thank you for your outstanding service - I'll be back for more.