Karen Grenier

Karen Grenier

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Karen Grenier

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Trafalgar Travel

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2 out of 5 stars

Glacier Park Option: Does not Deliver

Do not add the Glacier Park option to your Canadian Rockies trip unless you want to spend lots of money for a subpar option. Initially, we were scheduled to stay at a hotel in the park. A few weeks before the tour start date, we were rescheduled for yet another Hilton Garden. Although a nice hotel, it was outside of the park. I did not pay an exorbitant add-on fee to stay at another Hilton. I could have tolerated that if we had had time in the park to walk and take a hike. On the day we toured the park, we waited approximately 6 hours to take the tour bus to Sun Road, which was nice but did not allow any time to hike to the iconic lake at the top of the road. Why was our bus tour scheduled so late in the day when we arrived at the park early in the morning? Whoever scheduled this part of the trip had little or no scheduling experience or is incompetent. And Trafalgar's answer to the complaint was to offer a percentage discount on another one of its trip. Never again. I specifically signed up with this company because it was the only one that offered the Glacier option. Such a disappointment.