YO
Yorkshire Water
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Absolute disgrace of a company
Absolute disgrace of a company, shame we don’t get a choice over who we can use for our water supply, because if we could I would run for the hills. Apparently accountability isn’t a strong point here, and regardless of owning up to an error, they still want to add a further £46.65 to an already huge bill, to cover a mistake they made a year ago! Own up, take it out of your big bosses bonus and pay Severn Trent the money YOU owe them out of your own pocket! And the biggest cheek of all… adding the amount to my bill before even writing to me to tell me about it! Appalling! Complaint ongoing!