Five Star Properties and Bliss Beach Rentals
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Avery mixed bag during our stay
The staff was generally very responsive to our request to the extent that they could. Capitano property is not as advertised. Beginning with the outside where you spend most of your time, the pool heater only worked for short periods at a time, pool lights were burned out, patio lights were burned out. As far as audiovisual equipment, none of the TVs in the rooms were working properly And there were no instructions in each room how to work the AV system. As far as the kitchen, the vent to hood did not work nor was it ever fixed while we were there, we had a chef cook dinner one night and he said the fire alarm off because he could not bend the kitchen without opening the doors. The furniture is about 15 years dated and is so worn out it does not represent which should be a $5 million home. Almost every built-in fixture was scratched, dented, and the entire house needs restoration. Almost half of the lightbulbs in the house were burned out. I’ve never had any issues with any of the other properties that I’ve rented through five star, I would not recommend this one