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Nicole L

Nicole L

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Nicole L

R & L Carriers logo

R & L Carriers

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1 out of 5 stars
May 23, 2024

HORRIBLE experience- DO NOT USE THEM FOR SHIPPING NEEDS!!

I purchased an AC unit. These folks attempted to deliver this to my property w no communication with me at all. They called when they were on their way, that day, but I was out of town at a funeral. Because they did not reach me, they just delivered my package on the side of the road a clear 1/3 of a mile away from my door. My package had protection on it and was supposed to be signed for. The people that work here made excuses for their behavior and never even apologized. The driver said- that is what he was told to do. The supervisor JP argued with me and said that is how they deliver these things and then saw the package was supposed to be signed for and did NOTHING to make it right. I will never allow them near my property again nor will I purchase any item that has to come here by them. They are rude and incompetent at best.