Aussie Broadband
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Customer service waits and bad speeds
Customer service waits and bad speeds. Not only do we rarely reach anywhere near 200mbps when we pay for 500mbps, our router broke and I gave up trying to get hold of anyone after 3 hours. Live chat would make you sit with your phone open for an hour, before cutting you off when you get to the front of the queue. I'd rather you'd just closed evenings and weekends than pretend you're going to help and waste my time in a never ending queue.