My Cruises
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AVOID AT ALL COST -
AVOID AT ALL COST In October 2022 we booked with MyCruises a trip to Japan 21 days Asian to Japan on the Royal Princess departing 6th April 2024. We wanted to choose our cabin and was offered a Deluxe balcony on Riviera deck Cabin 508. great paid deposit etc. Did advised that we may want to change flight dates. Checked through Princess website in March and our cabin was still R508 on Deck 14. Ticketing ignored our requests – they just issued tickets had us arriving on the day the ship sailed. Then final payment time and only to find our cabin had been moved to deck 9 “RIGHT OPPOSITE THE LAUNDRY” (having cruised many times we know that is NOT a good place to be). On speaking to My cruises was advised we were advised “been given a complimentary upgrade !!! More like a down grade” We had booked early on be able to pick our cabin – grrr. They reckoned they couldn’t do anything about changing the cabin away from the laundry. And they would only charge us the deposit of $3,300 as a cancellation fee! So we have no holiday in April that we were looking forward.