Celebrity Cruises
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Celebrity cruise line and Expedia suck
We recently spent 12 nights on the celebrity ascent in the Mediterranean We paid $15,400 Canadian dollars for two adults with basic internet and basic alcohol drink package. Our room was a concierge suite stateroom. Aside from the dinner meals being sub par 5 out of 10, the lunch buffets were well prepared with mediocre choices. Breakfast was a disappointment as well. We both lost weight over the twelve days. Most disappointing was speaking with other guests that had the same room, services and drink packages whom paid $7-8000 Canadian dollars I didn’t put too much stock into this new information until celebrity confirmed it was accurate. I went on line simulated booking the same trip for the same time frame in 2025. The exact same cruise come to $8,400 Canadian dollars. So why was our experience &15,400? Celebrity would have us believe it was all Expedia (the travel site) we booked through. Celebrity excepts zero responsibility for us being ripped off. They blame us for booking on cyber Monday. This has been an expensive mistake. Both Expedia and Celebrity blame each other. Needless to say I won’t be using either one going forward and neither should you. I have reached out to Celebrity head office numerous times on the phone and in writing. They offered me $50 towards my next cruise. What a joke. My new full-time job is to convince as many people as I can possibly reach not to use Celebrity or Expedia. Mike Boyle 12249. September 2-13 Ascent