FARA
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Worst rental company I used so far
staff was not responsive and friendly comparing to the rest of the people in Iceland and their hospitality. But given them the benefit of doubts, maybe it was due to the language barrier. They will show you a video when you arrive explaining everything about the rental experience. Pay close attention especially the drop off process! I almost miss my flight even I arrived at their drop off location 2.5 hrs prior my flight, and the drop off location is only 10 mins from the airport. The video they show you said arrive their drop off location 3 hrs prior your flight because they are “busy”…… Please take that advice and even make it 3.5 hr prior your flight because they are very understaffed. They only had one staff for airport transport and rental paper works for my case. Imagine even you arrive their drop off location 3 hr prior, the staff has to go to the airport to pick up a few groups of new rental, show the groups their video, finish all their paper works, and then he will finally drive you to the airport, I’m quite certain you will miss your flight unless KEF is not busy at all. I ended up paying 3500 ISK for taxi to get to KEF so that I don’t miss my flight. I will not use FARA again or any other local understaff rental company. I would rather use a well staffed chain rental company or rental companies that are actually at the airport.